Don't let the move keep you with the wrong 3PL.
When orders go wrong and answers are hard to get, changing providers can feel like one more problem to manage. We help you break the move into smaller, planned steps, with a CDP team working through each one beside you.
One manageable step at a time.
You do not have to solve the whole move before talking to us. We help build the plan, coordinate the handoffs, and check each part as it goes live. Start with what is not working and what your business needs next.
Tell us what needs to work better.
You do not need a finished exit plan. We start with your concerns, what needs to keep shipping, and the dates or commitments the move must work around.
How we build the plan
- Start with what you know
- Share your products, customers, approximate stock, open orders, and current provider's exit arrangements. If records are missing or unreliable, we help identify what needs to be gathered and checked.
- Build the plan together
- Choose which retailers or channels go live first, where stock can be drawn down, and what needs to transfer. We work through inventory differences and agree who handles each part of the handover.
Build confidence before the first launch.
We work through real products and sample orders with you, starting with the retailer or channel scheduled to move first.
What we test together
- Work from your customers' requirements
- We review product specifications, approved samples, barcodes, routing guides, packaging, and system connections. The test plan reflects the work your customers actually need.
- See the checks for yourself
- We compare a first article with your specifications and test scans, labels, orders, and EDI or other system messages. Together, we review portal access, dashboards, audit flags, and uploaded images so you can see what is happening.
Bring one part across. Build from there.
Launch the agreed retailer, channel, or product group while the remaining work stays with the outgoing provider. We adjust the next stage around what the first one tells us.
How we manage each wave
- Reduce what needs to move
- Where practical, route new receipts to CDP while the current warehouse ships down existing stock. We plan which location fulfills each order, monitor stock availability, and coordinate transfers of what remains.
- Know how the launch is going
- We scan and reconcile arriving inventory, check the first shipments and labels, and use audit flags and photos to work through differences. Portals, dashboards, and direct updates keep you involved as each group goes live.
We stay beside you after go-live.
You should know who to call and what is happening with your goods. We stay close as the new operation settles in and help work through the remaining handover details.
Support after the move
- Close out the old location together
- We help reconcile the final stock, open orders, and returns, and follow up on outstanding differences with the outgoing provider as agreed. Remaining issues have a named contact and a next step.
- Keep improving the new operation
- Review inventory accuracy, packing, labels, and audit flags with us. Portals and dashboards keep the work visible, while direct conversations help us adjust staffing, instructions, and shipping as your needs change.
You don't need a finished exit plan.
Tell us where the current arrangement is letting you down. Approximate volumes and the information you have are enough to start a conversation. We help identify the gaps and work through the next steps with you.
What would make the move easier?
- A plan around your retailer deadlines and busy periods
- Less inventory to transfer through a planned drawdown
- Help coordinating records, releases, and pickups with your current 3PL
Start with what you know
- What is not working and what needs to improve
- Your products, customers, and approximate inventory
- Important dates or commitments to your current provider
- The part of the move you are most worried about
The concerns that make it hard to leave.
Can we keep shipping while we change providers?+
We plan the move around keeping orders flowing. That can mean the current provider continues shipping certain retailers or products while CDP launches others. We agree which location handles each order, test the setup, and review each launch before expanding. Any required pauses or constraints are worked through with you in the plan.
Can we move one retailer or sales channel at a time?+
Yes. We can build a go-live plan retailer by retailer, channel by channel, or by product group. Each group gets the routing, labeling, EDI or other system tests it needs. We agree the sequence around inventory availability, customer deadlines, and your current provider's release arrangements.
Do we have to transfer every pallet to CDP?+
Not necessarily. Where the operation allows it, new receipts can come to CDP while the outgoing warehouse ships down its remaining inventory. We review stock, replenishment, and order demand together so the drawdown reduces transfers without leaving orders short. We then plan the remaining stock and final handoff.
Can you work with our current 3PL for us?+
Yes. With your authorization, CDP can help coordinate directly with the outgoing provider on inventory records, releases, carrier pickups, open orders, and final reconciliation. We keep you informed and bring decisions back to you. The plan still needs to account for your contract and the provider's release requirements and cooperation.
What if our records are incomplete or the move feels too complicated?+
Start with what you have and tell us where the problems are. We help identify the information needed, compare stock and order records, and work through discrepancies before the affected inventory or orders move. You do not need to arrive with every detail solved.
What happens after the first orders ship?+
We stay involved. CDP checks receiving and first shipments, follows up on discrepancies, and keeps you informed through direct communication, portals, and dashboards. We adjust the next stage with you and help close out remaining stock, orders, and returns at the outgoing warehouse.
Let's make the next step feel manageable.
Tell us what is going wrong and what worries you about leaving. We will work through a possible path with you, before you have to commit to a move.